17-VIII-2004.
Part of kitchen cabinets is done - the old ones.
The wall, where we cut it, shows the vertical sewer, coming down from the bathroom. Why did it have to have a bend? Because it had to be right behind the crapper upstairs, and to be moved to a side downstairs, because the pipe from the sink goes to the little bathroom (three meters behind this corner) and I guess they tried to keep the lines under the concrete floor as simple as possible - the pipes are heavy iron, at least these main ones. They exit under the middle of the front of the house and go between the magnolia's roots.
The box contains the new trash compactor, next to a bag of potatoes.
The mirko is new. The old one died just a couple of days ago.
Now we also bought these kitchen cabinets to replace the ones we had to discard. Today we assembled some of them. The top is missing, they are sold without, because the countertop is supposed to be done in one piece. Now this becomes complicated, because each kitchen is configured individually, and while there aren't too many variations (and the hole for the sink is cut after purchase), it's still possible that they don't have exactly your size in the finish you want. So we'll see what we'll do about that, we'll manage without for a while. First thing is to install the sink, which will be a tad complicated, because of the extra sewer pipes, so I'll have to cut a sizable hole in the back of the cabinet.
The main reason I'm adding this date as a separate entry and not with the next day is this exchange with Verizon:
From me:
My Verizon email account was sGradlj@verizon.net - I am sure you can find everything you need to know about me from that.
I have moved to a new address, just a few miles, and I've done everything as you describe on http://www2.verizon.net/micro/moving/ and the pages referenced from that text. However, the very first step didn't exactly work, because on the scheduled day (7/28/2004) the Verizon technician appeared on the location, mentioned something about Bell Atlantic's lines being on the other side (of the creek or the playground, probably) and him not being able to connect us that day. That was a Thursday; on Friday, I last checked my orders (and there were three - disconnect the old phone, connect new one, get DSL to the new one) and there was one scheduled for Monday, 8/2. I figure that was the disconnect order.
On Saturday, I had packed everything and moved to the new address (and Verizon knows that address), without a phone line. I had no intention of waiting forever to get connected; since by Tuesday nobody from Verizon showed up, I simply called Cox and got my phone and cable working on Friday (8/4). The cable modem arrived a few days later, and I'm back online. Sorry guys, but you've lost me, and it took about 15 minutes on the phone with Cox, vs 45 minutes I had with you for the move (which didn't work) vs 12 hours I had a year ago when I was establishing everything from scratch* (phone and DSL).
Now there's one remaining issue - I think I need to return the modem to you. I have preserved the original packaging, so just let me know whether I should send it to the address where it came from, or is there a different address. When I switched from Earthlink to Verizon, Earthlink sent me a sticker to put on the box to ship it back - I assume you have something of the kind as well.
Also, I'd like to see a final bill, because the online one is very confusing... well, it was while I could see it. Now it gives me "We are currently experiencing problems. Please try again at a later time or contact Verizon customer service." One thing I'm sure is I won't try to call you on the phone - it's an exercise in futility. Last time I tried to talk to Verizon DSL it took more than seven people I talked with, repeating my name, address, phone number, etc etc... with average wait of ten minutes between. I also won't give you my new phone number, for the same reason.
You have my new address.
Best regards and goodbye
From them:
Thank you for contacting Verizon Online. We have received your message and will respond within 24 business** hours.
In future correspondence with us on this matter, please refer to the tracking number that appears in the subject line of this e-mail. When replying back to us via e-mail, please use your mail program's reply function to maintain this tracking number in the subject line.
You may also visit your My Account area located at https://netservices.verizon.net/portal/site/myaccount for detailed information about your Verizon Online account.
My reply:
Thanks for the link. It gave me this text:
Unable to fulfill your request due to an internal error.
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Click here to return to your Main View.
------------------------------------------------------------------------Do you have anything on all of your web pages that really works? Do you ever test what your automatic response messages contain?
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* from scratch? ha comma ha. The wires were already in place, they only had to type a few lines in the registration form and deliver the modem. Everything else was already set up.
** nowhere does it say how many such hours are in a day. Perhaps just one.
Mentions: mirko, sGradlj, in serbian